I led the redesign and ran the loop for designer and client feedback. I set things up so the designer could install the feedback tool on their own, batched incoming reports, and shared what shipped as a list — “6 reports from yesterday and today, fixed”. It carried over the feedback process refined on KITS.
Design engineering
What changed
- 01
Applying feedback
BeforeChange requests scattered across messengers and documents
AfterReports left right on the screen → fixed in batches → shared as a list of what changed


